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Help!My credit card had been double charged by Lifemiles

Discussion in 'questions. answers. conversations.' started by aaronmate, Mar 11, 2018.

  1. aaronmate

    aaronmate Reader

    I’m from Beijing, China. Last November, I purchased miles through and my credit card had been double charged. My nightmare had begun! It’s been four months so far and I haven’t received my refund which is 3300 dollars from Lifemiles.
    I sent many emails to enquiry about my refund and made many international calls as well, however, every time they apologise to me and tell me to wait..... I feel very angry about them and I think they just try to evade this problem and I don’t know how can I get my money back! I hope someone can help to report this incident!
  2. rickyw

    rickyw Well-Known Member

    Likes Received:
    What credit card did you use?
  3. David W

    David W Well-Known Member

    Likes Received:
    Lifemiles customer service isnt that great...I'd dispute the charge with your credit card issuer and provide documentation that you only made one purchase but was charged twice.