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How do I use my SPG Amex anniversary night?

Discussion in 'questions. answers. conversations.' started by Rose1, Sep 22, 2018.

  1. Rose1

    Rose1 Reader

    So... my SPG Business AMEX CC anniversary date was 9/7/18. The annual fee posted, that statement has closed (and been paid), card is still in good standing (and has been for 5+ yrs), etc.

    My understanding is that I should now have a free night to use at any hotel up to 35k points. Cool. But... how do I use it? I found an Autograph Collection hotel I wanted to stay at on a date I wanted to stay; it's 35k; I selected it online... and the only option it shows me to pay 35k pts. What's going on? Am I doing something wrong?

    Thanks muchly for any advice!
     
    #1
  2. Rose1

    Rose1 Reader

    So... my SPG Business AMEX CC anniversary date was 9/7/18. The annual fee posted, that statement has closed (and been paid), card is still in good standing (and has been for 5+ yrs), etc.

    My understanding is that I should now have a free night to use at any hotel up to 35k points. Cool. But... how do I use it? I found an Autograph Collection hotel I wanted to stay at on a date I wanted to stay; it's 35k; I selected it online... and the only option it shows me to pay 35k pts. What's going on? Am I doing something wrong?

    Thanks muchly for any advice!
     
    #2
  3. Luis

    Luis Active Member

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    The Free Night Award will be automatically deposited into your loyalty member account within 8-12 weeks after your Card Account anniversary date in the form of an e-certificate. You will receive an email from SPG to the email address listed on your loyalty member account confirming that the Free Night Award e-certificate has been deposited into your loyalty member account. The email will also provide instructions on how to redeem your Free Night Award e-certificate. To redeem the Free Night Award e-certificate, you must log into your loyalty member account and apply the e-certificate during booking. The Free Night Award e-certificate will expire after 1 year from issuance. E-certificates may not be transferred, extended beyond the expiration date, or re-credited for points. To qualify for the Free Night Award, your account must be open and not in default at the time of the Free Night Award e-certificate issuance. Please visit spg.com/cert for a list of participating properties.
     
    #3
  4. Carol Cusmano

    Carol Cusmano New Member

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    So i've been with the SPG Amex for many years How do I find my Card Account Anniversary Date so that I can watch for y Free Night Award e certificate As of this date, I have never received an award.
     
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  5. MidSouth Skier

    MidSouth Skier Well-Known Member

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  6. pstm91

    pstm91 Member

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    My anniversary date/fee is in April. Am I out of luck and have to wait until next year for the free night cert?
     
    #6