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No CSP to CSR even without bonus

Discussion in 'questions. answers. conversations.' started by Afloatandrew1, Jan 4, 2018.

  1. Afloatandrew1

    Afloatandrew1 Reader

    Lucky and All,
    Opened CSP in May, but realized CSR is better for me. However, was just denied CSR yesterday under the new rules, even when I spoke with Chase Rep and declined the bonus told no since same family.

    Do I rally have to cancel and wait two years? Like the CSP enough to keep but prefer CSR..... not enough to leave the Sapphire family for 2 years....

  2. Gaurav

    Gaurav Well-Known Member

    Likes Received:
    Did you try calling back and speaking to another agent? Product changes have been possible but I've mostly heard about downgrades.

    Tiffany likes this.
  3. Tiffany

    Tiffany One Mile At A Time

    Likes Received:
    "Product Change" should be the key vocab word, not "declining the bonus". That's how I got my CSR, but not sure if things have changed recently.