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Refund for Cancelled BA Flight for Taxes and Seat Selection

Discussion in 'questions. answers. conversations.' started by Dave Levy, Oct 11, 2017.

  1. Dave Levy

    Dave Levy New Member

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    Made online reservations with BA in May 2017 for 2 people using BA miles for travel 1-way from Barcelona to Baltimore. Used miles and paid $429.30 in taxes and $198 for special seat selection. BA cancelled my reservations the day before the flight on 9 Oct and re-booked me on AA. AA airlines taxes would have been $246.12 and no charge for seat selection. How can I get BA to refund me the $198 and the difference between $429.30 and $246.12. The way I see it, BA owes me $381.18. I have gotten nothing but a runaround talking with BA four times on the phone. Did submit a request for refund on line but the form was for cancellation of the entire reservation as opposed to re-booking. Any help would be appreciated. Thanks
  2. Gaurav

    Gaurav Well-Known Member

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    Try have a list of customer service contacts that you can use to escalate your request.