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Skymiles award on GOL cancelled without notice?

Discussion in 'questions. answers. conversations.' started by Kevin Lo, Aug 7, 2018.

  1. Kevin Lo

    Kevin Lo Reader

    Hi there, I was wondering whether yourself or anyone else has experienced GOL awards being cancelled without notice using DL Skymiles. I booked two short domestic flights within Brazil yesterday and when I called into customer service was informed that GOL was cancelling the reservations before they could be ticketed. That said, it still shows up on DL site as having availability.