ASK LUCKY (and each other)


Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

Anyone can post a question, but you'll get the most benefit from registering to join our forum. You'll be able to see when your question is answered, and like comments from other users.

This space is intended to be more of a community as well, so feel free to jump in and share tips!

Thanks for reading!

Best,
Ben

Award Redemption United.com not displaying any award seats

Discussion in 'questions. answers. conversations.' started by Luis, Oct 22, 2018.

  1. Luis

    Luis Member

    Messages:
    119
    Likes Received:
    24
    This problem has been going on for over a week for me. Trying lots of different searches and everything comes back empty, not even economy seats. Anyone else having this problem? Is there a workaround?
     
    #1
  2. rickyw

    rickyw Well-Known Member

    Messages:
    1,106
    Likes Received:
    506
    On a specific route, or just in general?
     
    #2
  3. Luis

    Luis Member

    Messages:
    119
    Likes Received:
    24
    In general. I've tried lots of different searches and all comes back with "
    We are unable to process your request. Please see the message below for details."
     
    #3
  4. rickyw

    rickyw Well-Known Member

    Messages:
    1,106
    Likes Received:
    506
    That happened to me a few weeks back. For some reason I wasn't logged in to my United account, once I did that, it seemed to work fine.

    Hopefully it's an easy fix for you too!
     
    #4