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Aeroplan lap child <24 hours before departure

Discussion in 'questions. answers. conversations.' started by arrek, Nov 6, 2019.

  1. arrek

    arrek Reader

    Hey all,

    I booked a flight using Aeroplan miles on LH F and need to add a lap infant. The only problem is that the call center is "Unable to service you due to higher than average call volume".

    Our flight leaves tomorrow night. Quick questions:

    - Is Aeroplan able to add a lap infant less than 24 hours before departure?
    - What about 6 hours before departure?
    - How common is it for the call center to kick you out (vs long wait times)?
     
    #1
  2. MidSouth Skier

    MidSouth Skier Well-Known Member

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    Do they have call centers in other countries? Perhaps their wait times are shorter?
     
    #2
  3. rickyw

    rickyw Well-Known Member

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    Or try Lufthansa on Twitter?
     
    #3