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Bonvoy Platinum... Rank within Elite Status?

Discussion in 'questions. answers. conversations.' started by Perch, Feb 17, 2021.

  1. Perch

    Perch Reader

    Curious as to how Marriott determines which member within an elite status group would receive benefits if they are limited. For example, if two Platinum members ask for a suite upgrade, and there is only one suite available, how do they determine which member receives the upgrade. More specifically, I just earned Lifetime Platinum Elite does that count "more" than Platinum status or is it really just up to the discretion of whoever you are working with at the property?
     
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  2. Clem

    Clem Active Member

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  3. rickyw

    rickyw Well-Known Member

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    This isn't based on any real evidence... but I've always assumed it's essentially first come, first serve. You get what's available at check-in...
     
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