ASK LUCKY (and each other)

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

Anyone can post a question, but you'll get the most benefit from registering to join our forum. You'll be able to see when your question is answered, and like comments from other users.

This space is intended to be more of a community as well, so feel free to jump in and share tips!

Thanks for reading!


Hotels Booked Hyatt but charged by Accor

Discussion in 'questions. answers. conversations.' started by Josh M, Oct 18, 2019.

  1. Josh M

    Josh M Reader

    I booked a 3-night stay with Hyatt Place on their official website and paid full with Hyatt credit card for the advance rate. After waiting for a week they finally placed the charge to my card but it is charged by the Novotel (Accor brand). Basically I can't use the Hyatt card promotion (50 off 300) and lose all points potentially from the credit card in this case. What should I do?