ASK LUCKY (and each other)

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

Anyone can post a question, but you'll get the most benefit from registering to join our forum. You'll be able to see when your question is answered, and like comments from other users.

This space is intended to be more of a community as well, so feel free to jump in and share tips!

Thanks for reading!


Inflight Experience / Seating Can a longhaul flight operate without running water?

Discussion in 'questions. answers. conversations.' started by Esteban, Mar 2, 2020.

  1. Esteban

    Esteban New Member

    Likes Received:
    I booked a relative on United flight 847 from IAH to SCL, which departed on March 1st. When she arrived she texted me that the flight had no running water. United communicated to passengers that IAH was not able to provide them with water, but they continued on schedule anyway. So they were not able to flush toilets or use the sinks to wash hands on a 9 hour flight. They're apparently going to proactively be sending passengers an email with an offer of compensation. I don't know yet how much is being offered. But the fact that they'd take off on a 9 hour flight without running water seems crazy to me. Can they do that? Especially with the current Coronavirus concerns, passengers not being able to wash hands on a longhaul flight seems incredibly irresponsible. I'm curious if you've run into this before and what the rules are around issues like this.
  2. Gaurav

    Gaurav Well-Known Member

    Likes Received:
    Wow, if that's accurate it's a pretty bad decision by UA. Please update us on what UA offers!
  3. Woodrow

    Woodrow Active Member

    Likes Received:
    I cannot imagine that this is accurate. They have diverted short haul flights in the past for no usable restrooms. This would mean that the airline gambled that a plane full of passengers would not need to use the facilities for 9 hrs. This would have been a bio-hazardous disaster, which I cannot believe an airline would knowingly choose to do.
  4. Cedar Jet

    Cedar Jet New Member

    Likes Received:
    Anything is possible with United.= :-/