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Award Redemption Changing award ticket: book a whole new award ticket or cancel/change the original award?

Discussion in 'questions. answers. conversations.' started by John, Apr 13, 2015.

  1. John

    John Reader

    Hi Ben,

    As I previously mentioned, I'm new to the EXP rules being Chairman's from US. Anyway, I used my miles to book an award ticket on American for my mom to Europe. She wants to change her date and origin. I'm thinking about just booking a whole new award ticket and canceling the original award. Can I cancel the original award and have the miles redeposited back to my account without incurring any fees/charges? Is this approach the best way in this scenario?

    Thanks.
     
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  2. Lucky

    Lucky One Mile At A Time

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    @ John -- If you're just changing the date and origin but the regions are staying the same then you can just outright make the change -- you don't have to actually redeposit it. But either way works.
     
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  3. John

    John Reader

    Thanks for the reply Ben. My mom just can't make up her mind so she wanted me to ask you. She's currently booked in F on AA from MIA-MAD. But she's now thinking maybe doing JFK-LHR on BA F and LHR-MAD on BA/IB J. She wants to know which one is better: F on AA from MIA-MAD or F on BA JFK-LHR then J on BA/IB? I haven't flown F on AA or BA long haul so I couldn't help her on her question.

    Thanks and my mom thanks you too. :)
     
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  4. John

    John Reader

    Ben, I forgot to add that my mom is originating in NYC. Her fist segment is LGA-MIA in F on AA with a 4 hour layover in MIA before her MAD flight.
     
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  5. Lucky

    Lucky One Mile At A Time

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    @ John -- Given that she's originating in New York, I'd probably say BA is better. The seat will be quite a bit better, and the food and service will be marginally better. That being said, that also means there are fuel surcharges involved. Still, I'd probably go for BA. I hope she enjoys the trip!
     
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