ASK LUCKY (and each other)


Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

Anyone can post a question, but you'll get the most benefit from registering to join our forum. You'll be able to see when your question is answered, and like comments from other users.

This space is intended to be more of a community as well, so feel free to jump in and share tips!

Thanks for reading!

Best,
Ben

Credit Cards Citi protection after canceling card

Discussion in 'questions. answers. conversations.' started by thebigguy, Jul 2, 2019.

  1. thebigguy

    thebigguy New Member

    Messages:
    9
    Likes Received:
    0
    Does anyone know if you can cancel your card e.g. Citi Prestige and still benefit from the travel protections for a future trip that you booked with it? (Or do you have to keep it open in order to receive baggage delay protection, for example?)
     
    #1
  2. OCTinPHL

    OCTinPHL Active Member

    Messages:
    409
    Likes Received:
    161
    I don't think so. But I am not certain, nor do I have a Citi card.
    Citi's Benefits Guide from July 2018 reads:
    Benefits to You: These benefits apply to cards issued in the United States by Citibank, N.A. to residents of the United States. The United States is defined as the 50 United States, the District of Columbia, American Samoa, Puerto Rico, Guam, the U.S. Virgin Islands and Northern Mariana Islands. No person or entity other than You shall have any legal or equitable right, remedy or claim for benefits, insurance proceeds and damages under or arising out of these programs. These benefits do not apply if Your card privileges have been cancelled. However, benefits will still apply for any benefit You were eligible for prior to the date that Your account is suspended or cancelled, subject to the terms and conditions of coverage.

    As of September 2019 the issue is moot (so buy your ticket soon if you want coverage).
     
    #2
    thebigguy likes this.
  3. rickyw

    rickyw Well-Known Member

    Messages:
    1,629
    Likes Received:
    759
    Your account needs to be active to claim the benefits
     
    #3