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CSA Czech Airlines blocking business class awards for partners

Discussion in 'questions. answers. conversations.' started by MJReay, Jul 11, 2019.

  1. MJReay

    MJReay Reader

    I've had my eye on the Etihad Guest redemption from PRG-ICN for a long time now, finally it came time to find availability and book... It seems like CSA Czech Airlines has blocked all Z (business class redemption) space for partners. This is what I see on KLM.com vs. EF, the space should be available at least to Skyteam partners, but it's not.

    EY Guest agents cannot see any Z space visible on EF. For reference, I called Czech's own program, OK+ and they can see the Z space no problem. Economy class (E) space is not affected.

    Additional data point, Delta also cannot see the OK Z space even on the phone.

    Does anyone have any clever workarounds for this or insights they can share?

    [​IMG]
    Expert Flyer Availability showing E and Z space
    [​IMG]
    KLM.com showing only E (Economy) availability
     
    #1