ASK LUCKY (and each other)


Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

Anyone can post a question, but you'll get the most benefit from registering to join our forum. You'll be able to see when your question is answered, and like comments from other users.

This space is intended to be more of a community as well, so feel free to jump in and share tips!

Thanks for reading!

Best,
Ben

Entitled to Compensation?

Discussion in 'questions. answers. conversations.' started by Gferris37, Jun 14, 2019.

  1. Gferris37

    Gferris37 New Member

    Messages:
    4
    Likes Received:
    0
    Hello All,

    I’m wondering if someone can tell me if I’m entitled to/if AA would somehow compensate me for the following situation...?

    On 6/13, I was to depart on the 9:55pm flight from LAX to PHL. The flight was delayed until 4:20am on 6/14 due to maintenance and I was rebooked to the 11:55pm flight on 6/13 to PHL. This later flight—albeit earlier than the time my original flight ended up taking off—caused me to miss my PHL-PWM flight. I then had to be rebooked a second time to the next PWM flight. All in all, I landed just over four hours later in PWM than I was originally scheduled to.

    So, am I entitled to compensation? If I’m not, based on your experience, would AA somehow compensate me if I called? Miles or a voucher?

    Thank you!
    -Gabe
     
    #1
  2. OCTinPHL

    OCTinPHL Active Member

    Messages:
    233
    Likes Received:
    93
    Hi Gabe,

    I'd be shocked if AA offered anything more than a couple thousand miles. If at all. Do you have elite status on AA? That would help. But unlike in the EU (where a 4 hour delay would entitle you to monetary compensation), a delay in the US entitles you to nothing. If you are a super-elite AA flier and can show that the delay seriously inconvenienced you (late for a biz meeting?) you just may get a voucher, but I doubt it. Miles maybe. Ultimately, consider your self lucky it was only a 4 hour delay (given it was a delayed red-eye and you missed a connection).
     
    #2
    Gferris37 likes this.