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Hotels fire alarm compensation

Discussion in 'questions. answers. conversations.' started by steven k, May 30, 2016.

  1. steven k

    steven k New Member

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    i was staying at a sheraton. at around 11:45 pm, i was awoken by fire alarm. all the guests had to evacuate from the hotel. we had to spend next 30 minutes outside until the fire department reset the false alarm.
    i tried going back to sleep but was unable.
    the hotel gave me 1000 star points for compensation but i thought this was inadequate. should i call up the spg customer service to get more compensation? do i have legitimate case?
     
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  2. MidSouth Skier

    MidSouth Skier Well-Known Member

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  3. Jacob McCarthy

    Jacob McCarthy Active Member

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    #3