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Hotels Heads Up: CCarlson has started to charge fees for cancelling your reservation as of May 1st

Discussion in 'questions. answers. conversations.' started by dean, Apr 14, 2015.

  1. dean

    dean Reader

    @ Lucky
    Just a heads-up, it looks like CCarlson has started to charge fees for cancelling your reservation as of May 1st. Perhaps it just happened to be my hotel, but I tried a few bookings thru Apr. and I could cancel up to 6pm the day I check-in, w/ no fees. Come 5/1, it’s the full cost of the stay. I did try 3 different price points, not just promotional ones as well….

    yet another thing for CCarlson to go down the drain faster…
     
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  2. Lucky

    Lucky One Mile At A Time

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    @ dean -- How far in advance are you trying to cancel?
     
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  3. dean

    dean Reader

    @lucky re: CCarlson cancel fees

    I did sample bookings today and did faux bookings for may 1-2 and may 1-3. Just before I finalized it said there was a fee for ALL cancellations. That's why I tried different types of rooms/promos/non-promo/etc. If I booked apr. 29/30, no fee for same promo.
     
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  4. Lucky

    Lucky One Mile At A Time

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    @ dean -- Interesting, I'll take a look.
     
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