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Hilton Diamond Lifetime Status is not granted

Discussion in 'questions. answers. conversations.' started by Marc Henegar, Sep 5, 2019.

  1. Marc Henegar

    Marc Henegar New Member

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    I've been a Hilton Honors Diamond member for 15 years. I clearly meet the requirements for Lifetime Diamond status. However, Hilton, every time I ask them, says they need a few more MONTHS to verify my status. This has been going on for almost a year.

    The problem, I suspect, stems from the fact that my account was hacked a few years ago and now I have a new #. I have provided them with the old and new numbers. The old number qualifies for Lifetime Diamond status on its own.

    I don't understand why this is happening. Can someone else shed some light on this?
     
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  2. Gaurav

    Gaurav Well-Known Member

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  3. Marc Henegar

    Marc Henegar New Member

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