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Hyatt Free Nights Working at > Category 4?

Discussion in 'questions. answers. conversations.' started by Trevor H, Dec 3, 2019.

  1. Trevor H

    Trevor H New Member

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    Hi Lucky, I have a Hyatt Free Night Certificate good for a Category 1-4 hotel. However, when I search hotels, it appears that I will be able to apply this certificate to a higher category hotel. I haven’t gone all the way through the booking process, but I have made it to the final screen. Just curious if anyone else has had a similar experience. Thanks in advance.
     
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  2. Andrew Yang

    Andrew Yang New Member

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    I had the same experience. I think it’s a glitch. I went all the way to the last screen too and then it says I can’t book and go call Hyatt.
     
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    Tiffany likes this.
  3. Clem

    Clem Active Member

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    Yup, definitely a glitch, same happens to me and it errors out on the last screen. I got false hopes because of that more than once :).
     
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