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Award Redemption Iberia Rewards Flights Available on BA but not AA?

Discussion in 'questions. answers. conversations.' started by NancySF, Jan 14, 2019.

  1. NancySF

    NancySF Reader

    Hi everyone!

    So I was able to find a direct flight business class from San Francisco to Madrid on the British Airways reward system, but I can't see this reward flight on AA's award travel. When I called AA's customer service, they said that they can't see it from their side as well.

    Anyone has any insights on why that is? Or how to book this flight using AA miles?