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infant in arms on award tickets

Discussion in 'questions. answers. conversations.' started by ma'am, Jan 4, 2019.

  1. ma'am

    ma'am Reader

    this post is definitely in need of updating, it's been nearly FIVE years since it addressed lap infants!
    i last flew with my son in business class on lufthansa using united miles and am now trying to repeat this--flying in business class on qatar using american miles.

    i'm getting mixed messages from the customer service reps trying to price this for me. one saying it wasn't allowed at all because they american ended its agreement with qatar to issue revenue tickets and that since the infant can't use miles, it has to be priced as a revenue "ticket" (this was confusing to me as he's traveling on MY ticket)
    can anyone shed some light on their experience with this?
  2. rickyw

    rickyw Well-Known Member

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  3. Tiffany

    Tiffany One Mile At A Time

    Likes Received:
    Hi! All the policies in the post are current -- we update that table when/if anything changes.

    That being said, I believe you got a bad agent at American. They do still have an eTicketing agreement with Qatar as a fellow oneworld airline, and should be able to issue and infant ticket. Infant tickets are in fact revenue tickets (they are paying 10% of the adult fare), so that part is correct. I would call back!