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Lifemiles - Turkish Airlines missing routing

Discussion in 'questions. answers. conversations.' started by Fergus, Apr 13, 2019.

  1. Fergus

    Fergus Reader

    Hey Lucky,

    I just purchased Lifemiles to book a redemption flight on Turkish Airlines Abu Dhabi-Istanbul-Mexico City // Cancun-Istanbul-Abu Dhabi. When I search on ExpertFlyer and United I can find plenty of redemption seats, but when I go on Lifemiles and even when I call their contact centre they can't find it. I'm guessing it's because they're new flights for TK and probably not loaded yet... what's your advice to try and get lifemiles to correct?
  2. MidSouth Skier

    MidSouth Skier Well-Known Member

    Likes Received:
    How far in advance are you trying to book? If, as you say, it's a new route it could be that Turkish is not making the flights available to partners yet. Can you see the flights on or via another Star Alliance partner?