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Award Redemption Marriott Resorts charging cash deposit on booking awards redemption?

Discussion in 'questions. answers. conversations.' started by WillPhillipson, Jan 13, 2019.

  1. WillPhillipson

    WillPhillipson New Member

    Likes Received:
    Hi... I just tried to book the Westin and/or St Regis in Mauritius, using points and was told by my Ambassador, that each resort would charge a cash deposit upfront per room for the bookings. Apparently, this is happening at other resorts as well, and seems to be a new thing from Marriott - my Ambassador hasn't seen this before on the SPG side... Has anyone else experienced this? Any advice on whether it's possible to get around it or push back? I really don't want to tie up $2,500 for almost a year if at possible. Thanks!