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Credit Cards Problem refunding canceled flight

Discussion in 'questions. answers. conversations.' started by yaboobie, Jun 1, 2020.

  1. yaboobie

    yaboobie Member

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    Need assistants suggestions on what I can do .
    • Purchased flight through expedia(stupid), for flights to china on ANA in march,
    • Flight gets proactively canceled, I call ANA asking for refund, ANA stated i am eligible for full refund but i need to go though expedia.
    • call expedia, get the run around and only offered flight credit, and no refund even though ANA says otherwise. I DO NOT agree to flight credit.( have not use for ANA credit that will never be used.)
    • call credit card to dispute charges due to refusal of refund on sufficient grounds.
    • payment refund in april.
    • Payment recharged from ANA may.
    • BOA saying ANA provided T&C of my flight stating no refund, even though ANA canceled. and they cant do anything.
    What do i do now? I'm thinking of contacting ANA to get proof they canceled the flight and that I am entitled to the refund as stated. and providing said proof to BOA. Should I also file a complaint to DoT for their refusal?
     
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  2. Gaurav

    Gaurav Well-Known Member

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    Get proof, look up ANA, BOA, and expedia higher level contacts on elliott and reach out. Also do DoT, and look into small claims court.
     
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