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Qatar award bookings still have no baggage on aa.com

Discussion in 'questions. answers. conversations.' started by Bigglesgirl72, Feb 9, 2020.

  1. Bigglesgirl72

    Bigglesgirl72 New Member

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    I thought that aa.com had resolved all their issues with baggage not showing on award bookings booked on the website when they started showing Qatar and Etihad again. How wrong I was! Just booked a Qatar run from SIN-DOH-BHX, no baggage showing on either the aa.com ticket or the Qatar website. Have just checked with American and lo and behold.....no free baggage allowance, so I’d have to pay $57!
    Sorry????
    The worse of it? American admit the problem but won’t do a thing about it. I had the same issue on an Etihad ticket and they simply re-issued it with the correct baggage allowance on it, not this time. Flat refusal
    Has anyone else still been having problems with this issue?
     
    #1
    Last edited: Feb 9, 2020