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Question 32

Discussion in 'questions. answers. conversations.' started by bozo, Jan 2, 2015.

  1. bozo

    bozo Reader

    @lucky it was much harder than I anticipated. Six agents told me I cannot change any flights and either be refunded or fly as is (in C instead of F). Over 2 hours total on hold. Escalated to a supervisor who said the same thing. I couldn't believe my ears and asked if there's anyone above her. She transferred me to a very helpful supervisor and it took him just a few minutes to piece it all together and reissue the ticket. He checked the MAD-MXP-HKG-CGK-NRT variant as well, but said it exceeds MPM. MAD-MXP-HKG-NRT it is then.
  2. Lucky

    Lucky One Mile At A Time

    Likes Received:
    @ bozo -- Enjoy, still quite a nice routing!