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Sky club refusal for Amex platinum at jfk

Discussion in 'questions. answers. conversations.' started by JAG45, Jun 8, 2019.

  1. JAG45

    JAG45 Reader

    Lucky-

    Long time reader here. I am flying out of jfk tonight (terminal 4). I live in atlanta so an a delta loyalist/elite.

    I just walked across the terminal to the lounge and got denied entry bc It is too full. At the same time, they were letting paid memberships and delta one in. I have probably been to a sky club 200 times in my life and never had this happen.

    I asked to see the policy in writing and was told it was “local policy” and not in writing.

    Is this legit?

    Thanks

    Jonathan
     
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  2. Gaurav

    Gaurav Well-Known Member

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    Haven't heard of it before but I'm not surprised that's how they would prioritize entry. I would complain to both DL and AX.
     
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